This Privacy Notice describes our collection, use, disclosure, retention, and protection of your Customer Data. It applies to any Gym Nomad site where this Privacy Notice appears in the footer, and to any Gym Nomad application, service, or tool (collectively "Services") where this Privacy Notice is referenced, regardless of how you access or use them, including through mobile devices.
You are contracting with Gym Nomad (the data controller) which is responsible for the collection, use, disclosure, retention and protection of your Customer Data in accordance with our privacy standards as well as applicable national laws. Gym Nomad may transfer your Customer Data to third party processors in other countries including other members of the Gym Nomad corporate family as described in this Privacy Notice. We may process and retain your Customer Data on our servers in Europe, the United States of America, and elsewhere in the world where our data centres may be located.
In addition to terms defined elsewhere in this Agreement, the following definitions apply throughout this Agreement, unless the contrary intention appears:
"Buyer" means the User who has purchased a Membership from the Fitness Provider.
"Customer Data" means the collective information pertaining to the User’s name, address, phone number, age etc.
"Customer Service" means the customer service desk of Gym Nomad which can be reached at info\ at \gymnomad.com or such other address as set out in this Agreement.
"Fitness Provider” / “Seller" means the member who sells short term memberships on Gym Nomad.
"Membership" means the agreement between the User and the Fitness Provider which has used the Gym Nomad Services to provide access to the User to the Fitness Provider’s premises.
"Platforms" means the website(s), apps, tools, platforms and/or other devices of Gym Nomad and its affiliated companies and business partners on or through which the Service is (made) available.
"Service" means the online short term gym membership system of Gym Nomad through which Fitness Providers can make their facilities available to visitors via a short term membership and the Facilitated Payment.
"User" means a visitor to the Platforms or a customer or guest of the Fitness Provider.
"Customer Data" is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from that data and other information that Gym Nomad has or is likely to have access to. We do not consider Customer Data to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
Gym Nomad may amend this Privacy Notice at any time by posting an updated Privacy Notice with the amended terms on this site.
Gym Nomad complies with global privacy standards known as Binding Corporate Rules (BCRs) which are our commitment to protect your Customer Data and honour our privacy obligations regardless of where your Customer Data is collected, processed, or retained within our corporate family.
We collect, process, and retain Customer Data from you and any devices (including mobile devices) you may use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account, participate in community discussions, chats, or dispute resolution, or when you otherwise correspond with us regarding our Services.
Gym Nomad collects Customer Data you the User give us when you use our Services or register for an account with us:
Customer Data Gym Nomad may collect automatically when you use our Services or register for an account with us:
Customer Data we may collect using cookies, web beacons, and similar technologies
Customer Data from other sources
We use the Customer Data we collect to: provide and improve our Services, provide you with a personalised experience on our sites (especially, by offering you services and items that you may like), contact you about your account and our Services, provide you with customer service, provide you with personalized advertising and marketing, and detect, prevent, mitigate, and investigate fraudulent or illegal activities.
We use the Customer Data we collect to: provide and improve our Services, to provide you with a personalized experience on our sites (especially, by offering you services and items that you may like), to contact you about your account and our Services, to provide you customer service, to provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities. We may use and retain your Customer Data as follows:
You have a choice about how we use your Customer Data to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
You can control the methods by which we may contact you in My Gym Nomad. There, you can also change your password or update your contact information.
If you do not wish to receive marketing communications from us, you can unsubscribe using the link in the email you receive, change your marketing preferences in My Gym Nomad, or indicate your communication preferences in a direct communication to us.
If you do not wish to participate in our advertising personalization programs, you can opt-out by following the directions provided within the applicable advertisement. The effect of an opt-out will be to stop personalized advertising, but it will still allow the collection of information for certain purposes such as usage, research, analytics and internal online services operation purposes). In addition to that, we do not allow third parties to track or collect your Customer Data on our sites for their own advertising purposes without your consent.
When you sign into your account on our Services, we may give you the option to stay signed in to your account for a certain period of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorisation. The specific actions and account activities that you or any other user of this computer/browser may take include:
If you attempt to change your password, update any other account information or attempt other account activity beyond those listed above, you will be asked to enter your password.
You can typically end your signed in session by either signing out and/or clearing your cookies. If you have certain browser privacy settings enabled, simply closing your browser may also end your signed in session. If you are using a public or shared computer you should sign out and/or clear your cookies when you are done using our Services in order to protect your account and your Customer Data.
We take steps to ensure that the Customer Data we collect is accurate and up to date, and that you have the ability to access and make corrections to it.
Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your Customer Data from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws.
You can update or correct your Customer Data on your own Gym Nomad account or if you do not have a Gym Nomad account, you may request that we correct or update your information at email@example.com.
You can request a copy of the Customer Data that Gym Nomad holds about you by contacting us at firstname.lastname@example.org and we will let you know if any fees apply. Where you have a statutory right to request access or request the modification or erasure of your Customer Data, we can still withhold that access or decline to modify or erase your Customer Data in some cases in accordance with applicable national laws, but will give you reasons if we do so.
We may disclose your Customer Data to the following parties and for the following purposes.
The Gym Nomad corporate family members, who may use it to:
Gym Nomad may transfer your information to data processors outside the European Economic Area in accordance with applicable data protection laws and regulations. In some of these countries, the privacy and data protection laws may differ from those in the country where you live.
If Gym Nomad were to merge with or be acquired by another company, we may share information with them in accordance with our global privacy standards. Should such an event occur, Gym Nomad will require that the new combined entity follow this Privacy Notice with respect to your Customer Data. If your Customer Data will be collected, used, disclosed, or retained for any purposes not covered in this Privacy Notice, you will receive prior notification of the processing of your Customer Data for the new purposes.
Gym Nomad protects your information using appropriate technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
If you believe your account has been abused, please contact Gym Nomad.
This section describes some additional important information related to your use of our Services.
Other users may have access to the information you share on Gym Nomad including feedback, ratings and associated comments and any information you chose to share in your profile or your collections.
Your User ID is displayed throughout Gym Nomad and is available to the public. It is connected to all of your Gym Nomad activity. Notices sent to other users about suspicious activity and notice violations on our sites refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your Gym Nomad activities.
To help protect your privacy, we allow only limited access to other Users' contact, information as necessary to facilitate your transactions and collect payments. However, when Users are involved in a transaction (e.g. the Fitness Provider and User in creating a Membership), they have access to each other's name, User ID, email address and other contact information.
When you are in a transaction with another user we may provide you with the Customer Data of the other user (such as his/her name, account ID) to complete the transaction. We encourage you to inform the other user about your privacy practices and respect his/her privacy. In all cases, you must give the other user a chance to remove himself/herself from your database and give him/her a chance to review what information you have collected about them.
Our websites are general audience websites, and our Services are not intended for individuals under the age of 18. We do not knowingly collect Customer Data from users in this age group.
This Privacy Notice addresses only the use and disclosure of Customer Data Gym Nomad collects from you. If you disclose your information to others, or if you are directed to a third party website, their privacy notices and practices will apply.
Gym Nomad cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information.
If you have a question or a complaint about this Privacy Notice or Gym Nomad’s privacy standards or information handling practices, you can contact Gym Nomad in the following ways: